FAQs
Your Trusted Partner in Secure Network, Cloud, and Infrastructure Management
Frequently Asked Questions
We already have an internal IT team we are satisfied with. How can you help us?
We have helped several organizations in your situation to assist the team in modernizing the environment for the AI era. In most cases, we helped teams identify the gaps and enabled the team to address them.
Our IT budget is limited. Can you still help us?
Absolutely. In several cases, the cost savings we achieve for the organizations are more than sufficient to pay for our services, resulting in an optimized, more secure and robust environment.
Our government customers and liability insurance providers demand more stringent security controls. Can you help us improve our security posture?
Yes, indeed! We have helped a broad spectrum of industries with varying compliance requirements.
What are add-ons?
Add-ons are optional security enhancements, such as advanced threat detection, compliance automation, or premium support, that you can include in any plan.
Can you help us with the evolving need for security compliance certification like SOC2, HIPAA, FedRamp, ISO, etc?
Yes, TaaS supports your evolving security compliance needs by aligning our solutions with standards like SOC 2, HIPAA, FedRAMP, and ISO. We help streamline certification efforts through secure, compliant infrastructure and best practices.
What are the different options available for support?
24/7 support & Premium support
Where can I find SLA Terms and Conditions and your Privacy Policy?
You can find our SLA Terms and Conditions and Privacy Policy on our website’s footer or by contacting us directly at support@taas.com for the latest documents.
What happens to my investment in hardware and software already installed in my environment?
We strive to use your existing hardware and software.
Let’s Build Your Future Together
Partner with TaaS to unlock new possibilities, overcome challenges, and drive transformative growth. Contact us today to learn how we can empower your business to succeed in an ever-evolving digital world.